Self-pickup is carried out from warehouses in Kyiv and Berdychiv.
In Kyiv, the warehouse is open from Monday to Friday from 10.00 to 17.00 and on Saturday from 10.00 to 15.00. To load the car, drive up no later than 4.00 pm on weekdays and until 2.00 pm on Saturday. You can pick up the goods on the next working day from the moment the goods are available at the warehouse.
In Berdychiv, the warehouse is open from Monday to Friday from 9.00 to 18.00. To load the car, arrive no later than 16.00.
Conditions may change and be updated depending on the situation in the country!
Contact your manager or contact center for more information.
We cooperate with delivery services: «SAT»*, «Delivery»*, «Nova Poshta»**
The schedule of the delivery service and the cost of delivery can be specified at the websites of carriers.
You can pay for the delivery on a single invoice together with the goods and packaging, or you can pay for the delivery to the carrier yourself.
*The products are delivered from the Rost company warehouse to the branch you have selected.
**Address delivery. Carried out only at the expense of the client. The length of the product cannot exceed 2 m.
Our delivery in Kyiv
1. We do delivery on working days: Mon. – Fri. from 9:00 till 17:00.
2. The delivery is possible only if the products and the delivery have been paid for in advance.
3. The delivery takes place not earlier than the day following the date of the arrival of the products to the warehouse in Kyiv. The delivery datяe and hour should be agreed on with the manager.
4. The customer should provide the exact address for the delivery and the contact details of the person who will receive the ordered products.
5. The products are delivered by bulky vehicles hence they are brought as close to the house or house entrance door as possible. The point of the delivery is determined by the driver when he finds himself in the area.
6. The driver will call you 1-2 hours before the delivery and notify about it.
7. Unloading, carrying the goods into the premises and lifting them to the floor are not included in the delivery service and should be done by the customer.
8. Should the delivery be made impossible due to the fault of the customer, the costs of the delivery service will not be refunded
9. When receiving the goods the customer should inspect them, sign the accompanying documents and thereby confirm that all goods are in satisfactory quality and right quantity.
10. Should complaints arise as to the quality or quantity of the products at the moment of the delivery, the customer will need to inform the driver about them and specify the reasons. The driver shall provide the customer with the Claims Form which should be filled in and signed together with the driver. Further instructions may be obtained from the designated manager.
11. Delivery costs in the city of Kyiv:
• Right bank – UAH 600
• Left bank – UAH 780
• Outside the city of Kyiv – costs are calculated on the individual bases.
In Ukraine logistics is open from Tuesday to Thursday. The manager will inform you about the day and time of arrival to your company.
Do you still have questions? Please, contact your manager or the hotline:
0 800 218 001
+38 (044) 290 18 00
+38 095 272 12 60 - Viber, Telegram
Non-cash payment is made on the basis of invoices. For this method of payment you need to provide the entire package of documents.
Fast and convenient way to pay with a payment card to the current account of the company
In our office you can pay for products through the payment terminal of the partner bank. After payment you will receive the entire package of documents.